Privacy Policy
Read our Privacy & Security Policy
Privacy & Security
Policy on Privacy of Customer Personal Information
We arecommitted to protecting the privacy and security of your personal information obtained by reason of your customer relationship. This policy explains the types of customer personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.
Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts.
Who is Wicked Stuff?
For purposes of this Customer Privacy Policy, "Wicked Stuff" means wickedstuff.ca and all of its operating divisions.
What is personal information?
Personal information is information that refers to an individual specifically and is recorded in any form. Personal information includes such things as age, income, date of birth, ethnic origin, medical records and credit records. Information about individuals contained in the following documents is not considered personal information:
Public telephone directories, where the subscriber can refuse to be listed, Professional and business directories available to the public, Certain public registries and court records, Certain other publicly available printed and electronic publications. Our commitment to your privacy is governed by the following privacy principles: We are accountable to you.
Wicked Stuff is responsible for all personal information under its control, including any personal information that is transferred to third parties for processing, storage or other purposes. All of the employees are accountable for compliance with these privacy and security principles.
We let you know why we collect your personal information.
Wicked Stuff identifies the purpose for which your personal information is collected. We do this before or at the time the information is actually being collected.
We obtain your consent to collect, use or disclose your personal information We obtain your consent to collect, use or disclose personal information. The method of obtaining consent is appropriate to the type of personal information being collected, used or disclosed:
Wicked Stuff will always seek consent to use any information that is considered personnal information of yours. We limit the collection of any personal information that will allow us to serve you better.
Examples of why we collect personal information include:
Communicating with you generally:
Processing your applications:
Processing and keeping track of transactions and reporting back to you:
Protecting against fraud or error:
Providing product and services requested by you:
Recommending products and services:
To comply with legal and governmental requirements:
We limit use, disclosure and retention of your personal information Wicked Stuff uses and discloses your personal information only for the purposes it was collected and does not sell or rent personal information to any organization or person for any reason.
We do not share your personal information with third party organizations except to offer you a product or service. If your personal information is shared with third parties, these third parties are bound by appropriate agreements with Wicked Stuff to secure and protect the confidentiality of your personal information.
Wicked Stuff retains your personal information only as long as it is required for our business relationship or as required by federal and provincial laws.
Our records in regards to your personal information will require you to update them when changes are to be made. We will store the information when updated.
You may request access to the personal information we have on record in order to review and amend the information, as appropriate. The security of your personal information is a priority for Wicked Stuff.
We take steps to safeguard your personal information, regardless of the format in which it is held, including:
physical security measures such as restricted access facilities and locked filing cabinets,
electronic security measures for computerized personal information such as password protection, database encryption and personal identification numbers,
organizational processes such as limiting access to your personal information to a selected group of individuals,
contractual obligations with third parties who need access to your personal information requiring them to protect and secure your personal information.
We are open about our privacy and security policy.